Get in Touch With Us
Whether you have a question about one of our casino comparisons, want to flag something that looks out of date, or simply have a thought to share, this page explains the best way to reach us and what to expect once you do.
How to Contact Our Team
Email is the most direct route to us. Write to [email protected] and a member of our editorial team will read your message personally. We do not use automated replies as a stand-in for a real response.
To help us get back to you quickly, please include a short description of your enquiry in your subject line — for example, whether it is a question about a specific casino, a correction, or a partnership enquiry. A little context upfront means we can route your message to the right person without a back-and-forth.
Our target turnaround is two working days. During high-volume periods it may take a little longer, but we will always follow up.
What You Can Write to Us About
We welcome all kinds of messages. The most common reasons readers get in touch include:
- Questions about our reviews and ratings — If you want to understand how we assessed a particular casino, why one ranks above another, or what a specific rating reflects, ask us directly.
- Bonus and payment queries — Our comparisons cover welcome offers, wagering requirements, payout speeds and accepted banking methods. If something is unclear or you need more detail on a specific offer's conditions, we are happy to help.
- Corrections and accuracy concerns — Spotted something that looks wrong, outdated or misleading? We take editorial accuracy seriously and genuinely appreciate readers flagging issues. We review every correction request.
- Content suggestions — If there is a topic you would like us to cover — a particular casino, a game type, a state-specific regulation question — let us know. Reader input shapes what we prioritise.
- Partnership and commercial enquiries — If you represent an operator or affiliate organisation and want to explore working with us, please introduce yourself and outline your proposal clearly. Note that commercial relationships do not influence our editorial rankings.
- Responsible gambling concerns — If you or someone you know is struggling with gambling, please mention it in your message and we will point you towards appropriate support. You can also go directly to the National Council on Problem Gambling or call the NCPG helpline at 1-800-522-4700, available 24 hours a day.
What We Do — and What We Are Not
We are an independent comparison and review site covering online casinos available to residents of the United States. Our role is to research, verify and present information that helps readers make informed decisions — about which platforms to consider, what bonus terms actually mean, how payout rates work, and what licensing and consumer protections apply in their state.
We are not a casino operator, and we cannot access your account, process withdrawals, or intervene with a casino on your behalf. If you have a dispute with a specific platform, the appropriate route is through that casino's customer support team, or through the relevant state gaming regulator.
A Note on Editorial Independence
This site may earn commission when readers visit casinos through links on our pages. That commercial arrangement does not determine how we rank or review any platform. Our assessments are based on researched criteria — licensing, payout rates, game fairness, banking options, bonus conditions and responsible gambling tools — and every recommendation includes at least one genuine limitation. If you believe any of our content falls short of that standard, please tell us.
Responsible Gambling — Know Where to Turn
Online casino play should be a form of entertainment, not a source of income or a way to recover losses. If gambling stops being enjoyable or begins to affect your finances, relationships or wellbeing, support is available.
- National Council on Problem Gambling (NCPG): 1-800-522-4700 — free, confidential, 24/7
- Gamblers Anonymous: peer support groups across the US — gamblersanonymous.org
- State self-exclusion programmes: most regulated states offer voluntary self-exclusion through their gaming control board. Contact your state regulator directly to enrol.
If your message to us touches on any of these concerns, please say so and we will respond with appropriate resources as a priority.
Thank You for Reading
Every message we receive is read by a real person. Whether you are pointing out a factual error, asking about how payouts are calculated, or simply sharing feedback on the site, we value the time you took to write. We look forward to hearing from you.